The course will be a consultant from BusinessNow, but the course will be based on the teaching structure used by ServiceNow itself. This includes both group exercises, practical configuration and tool setup.
If you want to become a Certified System Administrator, you must take an exam after the course.
Content of our ServiceNow Fundamentals course
During the course of 7 modules we get through the areas:
- Module 1: ServiceNow User Interface
- Module 2: User Administration
- Module 3: Data Processing and Reporting
- Module 4: Service Automation Platform
- Module 5: Core Application Administration
- Module 6: Ongoing maintenance
- Module 7: Capstone Project
The course can also be completed as an internal business course in Danish or English.