Understand the terminology, structure,
basic concepts and core principles used in IT4IT Reference


  • IT4IT Foundation
  • Online
  • 3 days course. Stay tuned.
    We will keep you posted on LinkedIn
  • 9am – 5pm


The CDS course provides participants with the tools needed to build, operate, and support IT services. It contains a number of Service Management practices, which are most closely related to operations and support. Examples include “Change enablement”, “Deployment management” and “Release management” as well as “Service validation and testing”.


The course gives you practical experience through exercises, to understand and create value streams, which support, maintain and operate your infrastructure using the learned practices that are reviewed during the course.

The course will also focus on service performance and service quality. During the course you will also learn about ways to continuously improve services.

Prerequisites for participation

Knowledge of ITIL® is an advantage, but not a prerequisite, as we focus on the detailed IT functions and information flows that must be seen as a supplement to ITIL that has its own justification.

Target group:

The IT4IT course is relevant for managers, IT architects, IT professionals and ITSM architects who want a basic understanding of how IT4IT can ensure an overview, management and anchoring of the framework that governs effective and valuable IT solutions.

The price for It4IT – Foundation


  • 12.600 DKK incl. exam
  • 10.350 DKK excl. exam


  • Training materials

Training materials: E-book (pdf) and hand-outs from instructor on the course

Join the IT4IT Foundation course

Send an email to for enrollment in the IT4IT Foundation course. Also if you are a business and want an offer on a business course